Customer
A 1,600-bed hospital in the Midwest and Carle Health, a vertically integrated health system with a large physician group, three hospitals with more than 450 beds, and a health plan.

Challenge
Clinicians who order lab tests via an electronic health record (EHR) often confuse similarly named tests, resulting in performance of tests that are of low clinical value or inappropriate for the patient.

Products
CareSelect™ Lab is a decision support tool that integrates with leading EHR solutions. Its underlying clinical guidance includes more than 1,800 best practice rules and guidelines that are authored, curated, and maintained by Mayo Clinic physicians and scientists.

Results
Two healthcare organizations implemented CareSelect Lab as part of a lab stewardship program to target “commonly confused” tests to help reduce inappropriate orders due to provider misselection at point-of-order.